RETURN & EXCHANGE POLICY
Fashion Waves is happy to offer an refund on items purchased on the website if you change your mind or if there is a minor problem with the items. If you wish to exchange for change of mind, you will need to pay the additional cost of shipping the new items to you.
To arrange an exchange, you must notify us within 7 days of receipt of your order. We will send you a return authorisation number. You must send the relevant items back to us, at your cost, within 14 days of receiving a return authorisation from us. Please note, return shipping is at your risk and we recommend you use a tracked postage service or courier.
If you change your mind with any items you have purchased we will be happy to provide you with a refund. please contact us within 7 days of receipt of your order and send your return within 21 days of receiving your item/s.
Proof of purchase is required for all exchanges and refunds.